To Our Loyal Members and VIM Family,
We wanted to give you an update based on recent orders and advisories from Federal, State and Local governmental authorities regarding COVID-19. VIM FITNESS is temporarily closed based on current governmental guidance in place, and will be closed until further notice. Starting April 1, 2020, ALL MONTHLY RECURRING PAYMENTS WILL BE SUSPENDED until we re-open.
Below we have outlined important membership updates to answer questions you may have:
- Starting April 1, 2020, recurring monthly services that have not yet been processed, will be temporarily suspended and monthly recurring electronic funds transfers from your credit card or bank account will cease until VIM Fitness reopens.
- For Monthly recurring memberships to VIM that have already been processed between March 18th and 31st, we will provide a prorated credit that can be applied against future charges on your membership account. Credits are non-refundable and non-transferrable.
- March membership dues credit will be available to be applied towards future charges on your membership account once the club re-opens.
- For those of you on a yearly paid in full memberships, VIM will provide credit to you in the form of additional time at the end of your original 12-Month term for the amount of time equal to the days we are closed due to COVID-19. Credits are non-refundable and non-transferrable.
While we are closed, please continue to monitor our website, Facebook, and Instagram pages. For our valued members of VIM FITNESS, we will continue to post workouts, videos, fun fitness tips, and motivation for FREE to keep you moving from home. Please look out for our NEWLY launched “Work out of the Day” segments on Instagram and Facebook and Live Group Exercise classes daily on “Instagram Live” with your favorite instructors!.
We thank you for your ongoing commitment and support to VIM FITNESS. We encourage all members to stay active and healthy during this time. We hope to see you in the gym very soon!
Any questions don’t hesitate to reach out to firstname.lastname@example.org
Thank you for your patience and understanding.